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News & Stories - 09/17/2025

End-to-end logistics solutions from a single source

To remain competitive and optimize production processes, companies in the tobacco industry are focusing on efficient and seamless logistics. As a central point of contact, Körber offers customers optimized end-to-end logistics solutions based on an ecosystem of internal and external partners.

The tobacco industry faces numerous challenges arising from increasing digitalization, rising operating costs, process complexity, and a shortage of qualified personnel. Isolated optimization of individual production and logistics processes reaches its limits in tackling these tasks. In this situation, the demand is growing for a reliable general contractor with the necessary experience and expertise to take responsibility for the entire project planning and execution when developing and implementing complex overall solutions.

Here, we offer the tobacco industry what it needs: a maximum of industry expertise as well as a comprehensive, modular logistics ecosystem that has proven itself throughout the group in numerous projects and brings together all relevant components under one roof. “This is especially important because necessary automation projects pose particular risks when multiple partners are involved across system boundaries,” explains Patrick Fricke, Head of Business Development at Körber Business Area Technologies. “As a general point of contact for all logistics challenges, we take on responsibility in such projects and ensure optimal interaction of the various technologies and systems – for example, when it comes to connecting make-pack lines with autonomous transport systems and a warehouse management solution.”
 

 

Expertise and a matured ecosystem

With decades of experience in the tobacco industry and company-wide expertise in other strictly regulated industries such as the pharmaceutical sector, we have developed a deep understanding of industry-specific requirements. Thanks to this expertise, we can offer end-to-end logistics solutions together with our partners, covering all aspects of intralogistics from goods receipt to goods issue.

Circular diagram with bullet points on logistics areas
Patrick Fricke, Head of Business Development in the Körber Business Area Technologies
Patrick Fricke, Head of Business Development in the Körber Business Area Technologies

Our range of services includes project planning and consulting, where we support our customers already in the early planning phase and contribute sound industry knowledge to develop the best possible solution for individual requirements. Another area is the integration of software and automation systems.
“Here, we combine a wide range of technologies, which are supplemented by in-house digital and supply chain solutions as well as external partner solutions,” says Fricke. “We cover both the operational control and the automation of warehouse management and material flow systems. As a general contractor, we take responsibility for the successful implementation of complex projects and ensure the highest quality standards.”
 

 

Maximum flexibility

The ecosystem approach allows us to flexibly respond to the specific requirements of each customer – we are not limited exclusively to our own products but draw on a network of external providers. These include, among others, the provider AGILOX, which specializes in autonomous mobile robots (AMR), the Austrian intralogistics experts TGW Logistics Group, and the company Dambach, which specializes in automated warehouse systems, as well as the provider AR Racking, focused on the design, manufacturing, and installation of industrial storage systems for pallets and small parts, and the warehouse robotics provider Geek+.

Körber specifically involves these partners to integrate special technologies and products into complex automation solutions. “Regardless of whether it's a complete logistics system or the optimization of individual logistics processes, we ensure that our customers always receive the best possible solution from our own portfolio or that of a partner,” explains Patrick Fricke. “The flexible approach also allows us to quickly respond to market changes and consider individual customer requests.
The combination of internal expertise and external network gives us a unique problem-solving capability with which we cover the entire process from planning to implementation and ensure seamless integration of all systems.”
 

 

Higher efficiency, lower costs

Especially with extensive logistics concepts, working with Körber provides customers with significant relief and optimization of operational processes. Since there is a central point of contact, interface problems are minimized, and projects can be implemented more efficiently and quickly. “In the end, our customers significantly reduce their need for qualified personnel and operating costs with our optimized intralogistics. At the same time, their planning effort decreases because they have a single contact and don’t have to coordinate multiple providers,” explains Patrick Fricke. “The seamless integration of hardware and software components leads to a significant increase in the quality and efficiency of processes in day-to-day operations. Last but not least, we ensure – based on our extensive experience in the tobacco industry – that the specific requirements and regulations of this industry are met.”
 

 

End-to-end logistics solutions from Körber

Körber is the right point of contact if you require seamless logistics solutions covering all aspects, from intake of materials to goods dispatch. When developing and implementing complex internal logistics concepts, the company benefits from its industry knowledge gathered over decades, and an ecosystem consisting of group-wide and external partners with logistics expertise. This enables Körber to respond flexibly to customer-specific requirements when selecting components.
 

 

Körber's logistics partner

Innovation in material handling: The CANE robot
Körber has developed the CANE modular robot system in collaboration with its partner Lorenscheit Automatisierungs Technik and integrates it along with software and its safety systems, thus allowing customers to achieve a substantial advance in materials handling. As an automated system for internal logistics, CANE ensures that the required material is in the right place at the right time – free of errors, with maximum efficiency, twenty-four hours a day. To do so, CANE can be integrated into production lines seamlessly and thus used flexibly and scaled as needed. Employee workloads involving manual activities are significantly reduced thanks to the greater degree of automation in material handling processes.

B.O.B, electronic gripper arm and a tow block

CANE is used in two areas: Reel handling and slanted rack handling. In the case of reel handling, it loads paper, recon, or web reels from the pallet onto the HAUNI KDF-CU, HAUNI SCM, or HAUNI BOB-ME machine, or unloads them from the machine. In the case of slanted rack handling on the HAUNI HCF, it takes the racks and unloads them onto the pallet. It then loads the HAUNI Magomat with slanted racks from the pallet.

Other fields of application comprise pre-picking of non-tobacco materials (NTM) in combination with a high-bay warehouse or stacking master cases on the packing line.

“Our customers are particularly impressed by the opportunities CANE presents to reduce downtimes and increase efficiency,” states Patrick Fricke, Head of Business Development at Körber. “We’ve now successfully put a first machine loading process with CANE into operation for filter production in Korea. For us, CANE is not only synonymous with seamless integration into our machine portfolio; it’s also an excellent example of how we use our partner network to expand our ecosystem on a continuous basis with a view to meeting our customers’ needs.”

 

Flexkon MCS mass flow conveyor system
The partnership between Körber and Flexkon, a worldwide company specialized in conveyor and automation systems, combines the strengths of two companies with extensive experience in the tobacco industry. The Flexkon MCS mass flow conveyor system is based on modularity and maximum flexibility in configuration, planning, installation, and operation. With its sustainable design and energy-efficient operation, this conveyor system features view sections, vertical and overhead conveyors, and special reservoirs which can be connected to numerous packaging and production machines. Thanks to its high efficiency and gentle product handling, the Flexkon MCS can move up to 14,000 rods per minute. When integrating the system, Körber ensures optimum overall performance from the production line, including logistics, with matched interfaces and professional implementation.

Conveyor belt with cigarette filters on it

AGILOX AMR
In AGILOX, Körber has a partner which has positioned itself as a technology leader for autonomous mobile robots (AMR) for transport processes in warehouse and production logistics. With more than 1,600 AMRs deployed around the world, AGILOX is one of the leading providers of large and small driverless transport system fleets. Using its X-SWARM technology, the AMRs are in direct communication and exchange information with one another about their position and their current status several times per second and allocate tasks intelligently. Automatic supply and disposal, flexible route selection, and easy adaptation to changes in their surroundings make AMRs ideal components in an intelligent internal logistics concept.

Since the effectiveness of each AMR depends on how well it integrates into specific workflows, Körber uses its expertise in tobacco-related processes together with carefully designed concepts, standardized material transport systems, and smart interfaces with make-pack lines and supply storage systems to maximize the benefits of using AGILOX AMRs.

Transport robot moving a pallet with reels
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