Services

We are there when you need us

You have questions about your machines or need active support? Whether for maintenance, repairs, advice or training your staff, our experts can provide you with the required expertise and hardware either remotely or on site.

Spare Parts Supply Product Life Cycle Management Production Support Production Process Optimization Product Development Trainings and Knowledge Sharing MyPortal

Your contact for maintenance, training and consulting

We are your contact for all your production technology needs. We can assist you with the installation and operation of machinery, equipment, digital solutions, as well as quality control and measuring instruments. We train your operating staff, analyze performance during production, and ensure that the hardware and software are perfectly coordinated. Faulty and worn components or devices can be repaired or replaced very quickly. Our experts can help you remotely at any time and, thanks to our global network, can also be on-site at your production facility in next to no time.

Our service areas

Spare Parts Supply

Our Spare Parts Management service ensures that your production lines stay up and running.

Product Life Cycle Management

Ensure that your equipment has the best possible cost-benefit ratio over its entire life cycle.

Production Support

Whether you need help in an emergency or ongoing support: our experts are there to assist you.

Production Process Optimization

Let’s team up so we can achieve lasting improvements to your factory’s key production figures.

Product Development

Test new materials, products and processes in our Expertise & Technology Centre.

Trainings and Knowledge Sharing

We teach your employees the knowledge they need to tackle current and future challenges.

Spare Parts Supply

We ensure that your production lines never have to stop and we can replace faulty components in next to no time. We also replace tools, devices and entire subassemblies. And if you want, we can fill your spare parts warehouse to your exact specifications continually and automatically. We supply 40,000 different spare parts. In order to help you as efficiently as possible, the same contact person takes care of all your inquiries. In an emergency, you can call us 24 hours a day at this number: +49 170 917 81 52

Product Life Cycle Management

Get the best performance out of your installed base over its entire life cycle. You decide how we can help you: our service portfolio ranges from installing and relocating machines and plants to maintaining, updating and overhauling individual parts to completely rebuilding entire machines and plants. Our tailored service packages ensure the very best cost-benefit ratio for your machines and equipment.

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Production Support

Production is down or showing error messages? The quality of your products is not up to par? You want to improve your OEE? We don't leave you on your own: our experts are always on hand to help you, either remotely or on site. In an emergency situation, you can always contact us and we will deal with your problem as quickly as we possibly can. If you wish, we can also provide ongoing support for your production line. You decide how and where we can help you, and for how long.

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Production Process Optimization

Want to achieve lasting improvements to your production figures? Together, we can measure and analyze all your production parameters, identify potential for improvement and develop a plan as to how it can be fully exploited. We do so by developing and implementing new standards that take all factors into account, including digital solutions and how the machines interact with one another. This enables you to permanently improve your factory’s efficiency, reduce waste, increase the quality of your products and cut costs.

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Product Development

Want to test new products, processes and materials without curtailing ongoing production? In our Expertise & Technology Centre, you can draw on our many decades of experience in developing new technologies. State-of-the-art equipment, as well as test stands, laboratories, measuring and analysis equipment are available for you to use here. Together with our experts, you can develop new products until they are ready to be launched on the market without using your own machines.

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Trainings and Knowledge Sharing

We teach your employees the necessary expertise that enables your company to overcome all the challenges your industry faces now and in the future, too. The courses we offer range from mechanical, electrical and electronics training to maintenance and operator training, also in the form of on-the-job training. In addition to standard courses, we can also offer you customized training programs on request. You can train your employees either on your own premises or at our Academy. We also offer remote training as an alternative: take advantage of our “Digital Academy” courses or have your employees trained individually via “online distance training”.

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MyPortal: one platform, all the answers

Reduce time spent on time-consuming inquiries and research. On MyPortal you have access to all the information for your machines, such as documentation, manuals, technical data, available modernizations and obsolescence analyses, all in one place. You can order any missing components quickly and easily via the portal. If you have any technical questions, you can find the right contact who can help solve your problem directly on MyPortal.

to MyPortal

Machine data

Documentation

Spare Parts Management

Purchasing

MyPortal FAQ

MyPortal is the digital point of contact for our customers. Whether it’s about purchasing, production or maintenance, as a registered user, you will find the information you need on any topic quickly and securely here. Simply get in touch with your Körber contact or apply for an account here.

Registration and use are free of charge for our customers.

We collect your personal data, such as name, email address or address, on a voluntary basis only, unless explicitly called for in exceptional situations. This data will not be shared with third parties without your express consent. We would like to point out that sending data over the Internet, by email for example, is always associated with security risks. End-to-end protection from access by third parties is not possible.
You can revoke your consent to your data being processed at any time. Any further processing of your data will then be prohibited, except in cases where Körber Technologies GmbH is legally required to do so.

Do you have any questions?

Need more details about our machines or services? Want to learn more about our company and current developments? If so, drop us a line. We will answer your inquiry as fully and quickly as we can.

Industries

Products

We are there when you need us

Your contact for maintenance, training and consulting

Our service areas

Spare Parts Supply

Product Life Cycle Management

Production Support

Production Process Optimization

Product Development

Trainings and Knowledge Sharing

Spare Parts Supply

Product Life Cycle Management

Production Support

Production Process Optimization

Product Development

Trainings and Knowledge Sharing

MyPortal: one platform, all the answers

Machine data

Documentation

Spare Parts Management

Purchasing

MyPortal FAQ

Who can register with MyPortal?

Is there a charge to use MyPortal?

Is my data secure on MyPortal?

Do you have any questions?

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Production optimization