In the previous edition, Rami Jokela, Chief Sales Officer of the Körber Group, highlighted the subject of ecosystems. How does Körber Technologies use this approach?
Jürgen Heller: We focus on our customers and their production, their needs and their vision, and not on our solutions. There’s a good reason for that. As with numerous other sectors, the tobacco industry is also undergoing a far-reaching transformation process. It needs to be faster, more streamlined, more cost-efficient and more sustainable. We have understood this and reflect this change in needs in our ecosystem approach. Instead of using individual or exclusively our own solutions, we adopt an integral methodology. We involve other partners to help customers achieve their objectives. We create an all-inclusive solution for the customer, with production material suppliers, upstream and downstream machines, and software solutions that extend our range of consultancy services.